Contact Us
Time Saving Questions:
Have a question about our fabric and wall coverings or need help placing an order?
Text: 336-818-3222 Monday-Thursday.
FREQUENTLY ASKED QUESTIONS (FAQ):
We don't stock our fabrics or wall coverings, they are first quality and ship directly from the vendor. Sometimes we can locate discontinued fabrics. Wallpaper is difficult to source. Text us the pattern, color and quantity needed of the fabric and we can check. If the item is backordered, we will ship when inventory becomes available.
Sometimes we CAN locate discontinued fabrics. Discontinued wall coverings are nearly impossible. Text us the pattern, color, and yardage needed to 336-818-3222 and we can check.
Absolutely. We are happy to order samples. Please visit the item on our site, use the sample option (if available) and checkout. We will order your sample from the manufacturer and they will process the sample and ship to you. Most items can be sampled, although a few of our vendors do not send samples and there will be no option to purchase. Memo swatches can vary in size from each manufacturer and may be between 4" x 6" to as large as 27" x 27".
Samples generally arrive in 7-21 business days and typically ship US mail.
In stock items are ordered within 1-3 business days after an order is placed on the website. Our items ship directly from the manufacturer so please keep in mind that some vendors ship within 1-5 business days, while European and Canadian shipments may arrive slower. We make every effort to email a tracking number. Once your item is shipped it will arrive in 1-5 business days.
Occasionally, mistakes occur because we are all human. If you happen to receive the wrong item, please let us know! Filing a claim through your credit card company only wastes valuable time. Please let us know the moment you have received the incorrect item and provide photos of the item received.
Images of labels and the product itself are amazingly helpful.
We will contact the manufacturer immediately and request for the incorrect item to be picked up, as well as the correct item be shipped to you. In the event that the correct item is unavailable, we will issue a full refund.
Certainly! PLEASE send us a text and we will reply asap and get you the answers you need.
We WELCOME all customers who want to buy 1st quality fabrics or wall coverings at DISCOUNT PRICES (20-40%off retail). Orders may be placed through our website and will be processed as quickly as possible. We look forward to doing business with you!
Our Trade Program is built to support hospitality professionals, interior decorators, and design firms at every stage of their project. As a member-you'll receive trade pricing on our full range of designer
fabrics and wallpapers. Please visit this page for more details.
Text us at 336-818-3222 or use this form.
Hours:
Monday - Thursday: 10am - 4pm EST